Adoption infrastructure, implementation standards, and the organizational conditions that determine whether a design system actually gets used.
Two years of research into design-engineering friction, a C-suite pitch, and a one-year pilot that formally established the discipline.
Full product UX redesign for Jeppesen's aviation content distribution platform, serving 400+ organizations and 400,000+ devices worldwide.
Marketing website, admin portal, and consumer mobile app for a nationwide pop-up retail platform. Owned the marketing site's live implementation and delivered prototyped front-end code across the admin portal and mobile app.
Leave-behind collateral for one of the greenest federal buildings ever constructed.
Twenty years of independent design services. 160+ launches across nonprofits, healthcare, education, retail, and Fortune 500, and what that volume of work revealed.
Product design, visual systems, print, packaging, and front-end implementation. Where decisions about typography and hierarchy get made, and coded.
Design systems, component standards, and the semantic contracts between design and code that keep a system consistent as it spreads across teams and products.
Researching design-engineering friction, building the case for a new discipline, securing executive alignment, and running a pilot. The work that makes systemic change possible.